Support

Farcon Lens turns paper into a clean PDF: scan with your iPhone's camera, review, and save to your own iCloud Drive or mail it.

Contact

Email info@farcon.cloud. Please include:

• your iPhone model and iOS version;
• the version of the app (Settings in the app, at the bottom under About);
• what you did and what happened.

Please don't send real documents. A description or a screenshot without personal details is enough.

Frequently asked questions

Where are my scans?

In the Files app, in iCloud Drive › Farcon Lens. When iCloud Drive is off, in On My iPhone › Farcon Lens. With iCloud Drive you also see the same folder in the Finder on your Mac.

The app says "Camera is off for Farcon Lens"

Go to Settings › Farcon Lens and turn on Camera. Or tap Open Settings in the app.

The app says "iCloud Drive is off"

Turn on iCloud Drive in Settings › your name › iCloud › iCloud Drive, and check there that Farcon Lens may use iCloud Drive. Then open the app again. Scans you made while iCloud Drive was off stay on your iPhone; you can move them to iCloud Drive yourself in Files.

How do I mail a scan?

After saving, tap Share or Mail and choose Mail. Or touch and hold a scan in the Recent list and choose Share or Mail.

How do I scan faster?

• Control Center or Lock Screen: open Control Center, tap + and find Farcon Lens › Scan Document.
• Action button (iPhones with an Action button): Settings › Action Button › Controls › Farcon Lens.
• Widget: touch and hold the Home Screen, tap Edit › Add Widget and choose Farcon Lens.
• Siri: say "Scan with Farcon Lens".

All four open the camera right away.

Which iPhones work?

An iPhone with iOS 26 or later.

I test through TestFlight. How do I send feedback?

Take a screenshot in the app and tap Share Beta Feedback, or open the TestFlight app and choose Farcon Lens › Send Beta Feedback. Make sure no personal document is on the screenshot.